If a death occurs at home, the first step is to contact the deceased’s doctor. If the doctor is unavailable, the family should call the Police and Ambulance. During this time, you can also contact Minge Funerals for advice and support—we are here to guide you through the process.

We will answer your call for assistance at any time of the day or night and on any day of the year.

While family members are welcome to spend time with their loved one, it is advisable to arrange for a transfer to our mortuary as soon as practicable. Later, at a time convenient to you, can discuss and plan the funeral arrangements, either at our funeral home, at your home or at a place convenient to you.

Most natural deaths occur in a hospital or nursing home where a doctor is present to issue a death certificate. Nursing staff will typically contact a funeral director/funeral consultant to transfer the deceased to their mortuary. If your loved one has already been taken to another funeral director/funeral consultant but you would prefer Minge Funerals to manage the arrangements, simply call us, and we will organise the transfer to our care.

When a Registered Nurse contacts Minge Funerals to arrange the transfer, they provide us with the next of kin’s details, allowing us to contact and assist the family in planning the funeral. Nursing homes often require families to nominate a funeral director/funeral consultant upon admission. We welcome you to contact us for a no-obligation discussion about your options, advice, and pricing.

If a death occurs in a hospital, either the hospital or the family may contact Minge Funerals. We will arrange for the transfer of your loved one into our care and arrange a convenient time to commence the funeral planning process.

In the case of a sudden or accidental death, the first call should be to the police. If a doctor is unable to issue a death certificate immediately, the deceased should not be moved or disturbed. The police will liaise with the Coroner’s Office, who will arrange for the transfer of the deceased to their facilities.

If the Coroner becomes involved, we encourage you to contact Minge Funerals at any time, day or night. Our compassionate team is here to provide advice and support, helping you navigate this difficult situation with care and understanding.

Minge Funerals can arrange the repatriation of your loved one to Australia with care and professionalism. With over nine decades of experience, we have assisted many families in bringing their loved ones home, leveraging a trusted global network of providers for support.

We personally oversee as much of the process as possible, ensuring it is handled with compassion and efficiency. Our priority is to reunite your loved one with their family as quickly as practicable.

At Minge Funerals, we personally manage the entire repatriation process, ensuring every detail is handled with care and professionalism. We do not outsource coordination; instead, we work directly with the overseas funeral director/funeral consultant to oversee and complete the repatriation seamlessly.